Privacy Policy
This policy explains the information Chekaav processes when providing monitoring services.
Effective:
Information we process
We process account information needed to authenticate users and operate their workspace.
We also process monitor configuration, check results, incident records, probe data, and alert channel settings submitted through the service.
When you first visit our website, a first-party cookie records how you arrived (the referring site's domain, the first page you opened, and any campaign parameters in the link). If you sign up, this is stored with your workspace together with product milestones such as your first check result and a successful test alert, so we can see which pages and channels bring customers who actually use the service. It contains no IP address, is not shared with third parties, and is not used to track you on other websites.
How information is used
Information is used to provide monitoring, display service health, create incident history, deliver configured alerts, secure accounts, and maintain the platform.
We may use aggregated operational data to diagnose reliability issues and improve service performance.
Service providers
Infrastructure, authentication, networking, and communication providers may process limited information on our behalf where necessary to deliver the service.
We do not sell personal information.
Retention and security
Information is retained only as long as reasonably needed to operate the service, meet legal obligations, resolve disputes, and enforce agreements.
We use technical and organizational safeguards, but no internet service can guarantee absolute security.
Your choices
You may update monitor and alert settings through the application. Account data access, correction, export, or deletion requests are handled through the available support channel.
Deleting monitoring configuration may not immediately remove data from backups or records retained for security and legal purposes.
Policy changes
We may update this policy as the service and its data practices change. Material revisions will be reflected by a new effective date.